Service//Mechanics Hiring - Overview

The Service Team is the backbone of the shop.

Focus primarily on walk-in repairs, basic tune-ups, stock bike builds, and a variety of other small to medium challenge level service jobs
A Jr. position is a training position and will include the gradual increase into more challenging and involved repairs/services over the course of months and years

No experience is required in applying for a Jr. position, though 1-3 years experience is a strong asset

Jr. Positions start at $18.50/hour and go up to $23/hour and require a minimum 2 day per week scheduling commitment, with weekend availability. Currently available positions are temporary until the start of September.

Execute high-level repairs across a wide range of bicycle styles
Mentor and coach junior staff as they develop skills
Possess hands-on experience and deep knowledge in areas such as:
- Electronic shifting systems
- Hydraulic systems
- Internal gear hubs (including Rohloff)
- Aero/internal cable routing
- Campagnolo drivetrains
- Dynamo hub and lighting setups
- Press-fit bottom bracket standards
Solve complex repair issues daily
Write accurate and detailed service quotes
Effectively manage time and workload
Expected completion of the following training programs:
- Shimano S-Tec
- SRAM University
- U of Q
Capable of building wheels quickly and to the highest standards

Should have a minimum of 3-5 years professional experience

Sr. Positions start at $23/hour and go up to $29/hour and require a minimum 4 day/week scheduling commitment with weekend availability. Currently available positions are temporary until the start of September.

Our service team supports both the shop and the community as compassionate experts in all things bicycle-related. As a member of the Kissing Crows Cyclery Service Team, you can expect to work on a wide range of bikes—from across many different eras and many cycling disciplines. We glue tubular tires, service internal gear hubs, build custom bikes, fix flat tires, and hand-build hundreds of wheels every year.

We’re a service department that speaks the language of social justice and believes deeply that everyone is welcome in the Kissing Crows Cyclery space. Being on this team means committing to service excellence every day and being part of an industry-leading crew. We know we’ve done our job when a customer receives their bike in its best possible form, exactly as they requested, and leaves feeling empowered and fully informed.

If that sounds exciting to you, welcome—you’ve found your people.